Table of Contents

  1. Download the Standard Flows

Introduction

Lab Objective

This lab is designed to ensure we will be able to download the standard flows.

Pre-requisite

  1. Admin credentials to login to IMI Connect.

1. Download the Standard Flows

  • Login to IMI Connect
  • Go to help and click Documentation
  • Click View all under CISCO WEBEX CONTACT CENTER & IMICONNECT INTEGRATION
  • Click Flow Configuration Using Sample Templates
  • Click on “These flows are available for download here.”
  • Click Save to save the file

Congratulations, you have completed this section!

We would like to keep track of your progress and make sure that we are giving you effective support. Please take approximately one minute to complete a short survey.

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Changelog:

Version Comments Author(s) Date
1.0 Initial Release Chandra Sekhar Gali (chgali@cisco.com) 27 Oct 21
2.0 Format Changes Gagarin JS (gasathiy@cisco.com) 09 Nov 2021