Table of Contents


Before You Begin

Ask your CSM to create a BRE Table for you

You can access the BRE data here: https://rules.wxcc-us1.cisco.com/datasync


Fill in the form with the necessary details and click “Update Directions”









Preparing the tenant to use the BRE:

⚠️ Important note: All BRE are settings, rules, attributes, and labels are case sensitive!

Click BRE Click Attributes and add a new attribute called context (case sensitive) and type text

Click Labels and add routeInfo (case sensitive)

Click Context and Add Context with the name of the table/Context that your CSM created for you (case sensitive) then select context under Attribute

In the Attributes section:

Found rule

Click on Add Rule (Editor)

Name your rule something ending in Found

Click to make the rule active

Select the label from the drop down

Set the priority to 100

Copy the rule into the editor

when
c: Contact()
eval(c.getGlobalValuesManager().getAsString( c.getTenantId(), c.getAttribute(context) + . + c.getAttribute(ani)) != null)
then
c.putAttribute(routeInfo, c.getGlobalValuesManager().getAsString(c.getTenantId(), c.getAttribute(context) + . + c.getAttribute(ani)));
end

NotFound rule

Click on Add Rule (Editor)

Name your rule something ending in Notfound

Click to make the rule active

Select the label from the drop down

Set the priority to 99

Copy the rule into the editor

when
c: Contact()
eval(c.getGlobalValuesManager().getAsString( c.getTenantId(), c.getAttribute(context) + . + c.getAttribute(ani)) == null)
then
c.putAttribute(routeInfo, NotFound);
end

Adding and removing data from your BRE table

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Accessing the BRE data from your flow